Effective Date: January 1, 2026
Welcome to Home Refresh Concepts ("we," "us," or "our"). By accessing or using our website, requesting quotes, or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
1. Definitions
- "Company" refers to Home Refresh Concepts, its owners, employees, and agents.
- "User" / "You" refers to any individual accessing our website or requesting services.
- "Service Partners" refers to verified contractors, designers, or technicians affiliated with Home Refresh Concepts or other certified networks.
- "Quotes" refers to preliminary estimates provided based on information you submit.
2. Use of Website
You agree to use our website only for lawful purposes. You may not:
- Violate any applicable local, state, or federal laws.
- Submit false, misleading, or fraudulent information.
- Interfere with website security, including attempting to bypass access restrictions.
- Upload malware, viruses, or harmful code.
- Scrape, copy, or reverse-engineer any website content without written permission.
We reserve the right to restrict or terminate access to any user who violates these terms.
3. Service Quotes & Estimates
All quotes provided through our website are estimates only and are subject to change upon physical inspection of your property. Final pricing may vary based on:
- Actual site conditions and measurements.
- Unforeseen structural or mechanical issues.
- Changes in material costs or local availability.
- Additional labor requirements not identified during initial consultation.
Any quote is valid for 30 days from the date of issue unless otherwise stated. A formal contract will be provided before any work commences.
4. Warranties
Warranties apply exclusively to services rendered by certified Home Refresh Concepts technicians or authorized service partners explicitly identified in your service agreement. The following terms apply:
- Warranty periods vary by service type (e.g., 1 year for labor, manufacturer warranties for materials).
- Warranties are non-transferable and valid only for the original service address.
- Warranty claims require prompt written notice and reasonable access for inspection.
- Warranties do not cover normal wear and tear, misuse, neglect, or unauthorized repairs.
Services performed by third-party contractors not directly employed by Home Refresh Concepts are subject to their respective warranties. We are not liable for their workmanship beyond facilitating the connection.
5. Material Availability
All material selections (including but not limited to flooring, paint, fixtures, fabrics, and finishes) are subject to local availability. We will make reasonable efforts to source requested materials, but substitutions may be necessary due to supply chain disruptions, discontinuations, or regional restrictions. You will be notified of any significant material changes before installation.
6. User Responsibilities
As a user, you agree to:
- Provide accurate, complete, and current information when requesting quotes or services.
- Obtain any necessary permits or approvals for work performed on your property (unless otherwise arranged).
- Ensure safe and reasonable access to the work area (e.g., clear pathways, working utilities).
- Notify us of any known hazards, asbestos, lead paint, or other dangerous conditions before work begins.
- Make timely payments as outlined in your service agreement.
7. Payment Terms
Payment terms will be specified in your individual service contract. Typical terms include:
- A deposit (usually 30-50%) due upon contract signing.
- Progress payments for larger projects.
- Final payment due upon completion and your reasonable satisfaction.
- Late payments may incur interest charges (up to 1.5% per month or the maximum allowed by law).
All fees are in USD unless otherwise noted. We accept major credit cards, electronic transfers, and certified checks.
8. Cancellation & Refunds
- Free consultation period: You may cancel a quote request at any time before signing a contract at no charge.
- After contract signing: Cancellation terms will be detailed in your agreement. Typically, deposits are non-refundable after work has commenced or materials have been ordered.
- Right of rescission: Certain jurisdictions may allow a 3-day cooling-off period for in-home solicitation. Check your local laws.
- Refunds for defective workmanship will be assessed on a case-by-case basis.
9. Limitation of Liability
To the fullest extent permitted by law, Home Refresh Concepts shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or property damage arising from:
- Use or inability to use our website.
- Reliance on quotes or estimates that change after inspection.
- Acts of God, weather delays, supply chain issues, or other force majeure events.
- Conduct of third-party service partners (though we vet them reasonably).
Our total liability, regardless of claim type, shall not exceed the total fees paid by you for the specific service in question during the prior 12 months.
10. Indemnification
You agree to indemnify, defend, and hold harmless Home Refresh Concepts, its affiliates, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms & Conditions.
- Your submission of false or inaccurate information.
- Your misuse of our website or services.
- Your violation of any third-party rights, including property rights.
11. Intellectual Property
All content on this website — including text, graphics, logos, images, designs, and software — is the property of Home Refresh Concepts or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.
12. Third-Party Links
Our website may contain links to external websites (e.g., material suppliers, inspiration galleries). We do not endorse or assume responsibility for the content, privacy practices, or terms of those sites. Access them at your own risk.
13. Modifications to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted with an updated "Effective Date" at the top of this page. Continued use of our website or services after changes constitutes acceptance of the revised terms. Material changes may be communicated via email or website notice.
14. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of USA, without regard to conflict of law principles. Any dispute arising from these terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in USA, in accordance with the rules of the American Arbitration Association, rather than court litigation. You waive any right to participate in a class action lawsuit.
15. Severability
If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms & Conditions, together with any signed service contract and our Privacy Policy, constitute the entire agreement between you and Home Refresh Concepts regarding your use of our website and services. Any prior agreements, whether oral or written, are superseded.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: legal@homerefreshconcepts.com
- Phone: +1 785-228-6339
- Address: 1186 SW Jewell Ave, Topeka, KS 66604, USA.
By using this website or our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
